為了與旅程的服務供應方維持互信和良好的合作關係，ACFEA要求每位參加者先繳交不設退款的訂金並且簽定合同，好讓旅遊顧問著手編排行程‧其後參加者需要再付一至兩次的中期費用，以及在出發前六十天大或之前付清最終款項。

In order to make commitments to our suppliers, ACFEA Tour Consultants requires a non-refundable deposit and signed contract to begin making arrangements for your tour. One or two interim payments will be required, with the final balance due 60 days prior to travel.

• 請注意我們報價的團費是根據各團的人數而定的
• 如您的團體人數有增減，請盡快通知我們好讓我們作修正後告知您最新消費
• Please note that our quotation is based on a specific number of paying
  participants
• Please keep us informed of any changes to your group size and we will advise you of the revised land price of your tour

在簽定合同和繳付訂金後，請盡快向我們傳送您計劃使用的宣傳品，因為表演的詳情需在收集齊所有宣傳資料後方能確定。詳情請參閱「宣傳資料」部分。
出發前六十天備忘錄：

• 繳交最終款項
• 最終参加者的列表以及他們顯示在身份證明文件上的姓名
  生日日期、護照號碼、飲食需求，以及其他特別需要
• 每次住宿的團體名單
• 家庭寄宿申請表（如適用）
• 最終活動文件（請注意，各團體有責任自行將文件翻譯成所需的語言）
• 所有攜行樂器或超大型行李的列表
• 團隊內每個參加者的緊急聯絡人（須包括在隊內的以及自己家人之中的緊急聯絡人）

Once the contract has been signed and deposit paid, please send us your promotional materials as
soon as possible. Performances cannot be confirmed until promotional materials have been
received. Please see ‘Promotional Materials’ for further information.
60 Days Before Travel Checklist:

• Payment of the final balance
• A final list of participants, with names (exactly as they appear on passports), dates of birth, passport numbers, dietary requirements and any special requirements
• Rooming lists for each accommodation
• Home stay application forms (if appropriate)
• Final repertoire (please note it is the group’s responsibility to provide printed programs with all necessary translations)
• A final list of instruments and / or oversised baggage (if appropriate)
• Emergency contact information for your group, both on the tour and at home

音樂表演 Performances	表演可以包含在不同場合的表演，最主要可分為以下類別： Performances may be organised in a range of venues and can consist of the following: 演奏會 – 正式、完整的表演。我們給樂團提供的報價已包括場地租用費和宣傳費（包括海報設計及印刷、派發宣傳單張、以及本地媒體的廣告費用等） Concert – a formal, full-length performance. Our quotation includes venue hire, and full publicity and promotion by the production of posters, distribution of fliers, and advertisements in local media. Groups are responsible for providing their own printed concert program in the local language 為小型音樂會 – 為短暫停留的觀眾準備、較不正式的演出 Informal Recital – an opportunity to perform a shorter program, possibly to a transient audience in an informal setting 教會獻唱服務– 在特定的社會活動或服務中提供與場景相符的音樂演出，亦有可能是在服務結束後才演出。但一切表演詳情將在我們接收到團體的宣傳資料後才能確定（請查閱「團體資訊宣傳」文件。） Service Participation – an opportunity to perform appropriate music during a service. There may be the opportunity to give a short recital after the service. Performances can only be confirmed upon receipt of promotional materials (please see “Promoting your group”).
住宿 Accommodation	由於酒店的評級標準因國家而異，我們將不會以星級標準將酒店分級，但會以下列名詞代替： As hotel classification varies from country to country, we do not use the star-rating system. Instead, we use the following terms: 豪華套間 – 舒適和奢華程度為最高級別的單人房或雙人房（一張雙人床或兩張單人），包含住客私人服務 Deluxe – the highest level of comfort, luxury and guest services, in single, double and twin-bedded rooms with private facilities 高級旅遊套間 – 舒適程度為較高級別的單人房或雙人房（一張雙人床或兩張單人），包含住客私人服務。房間內一般設有冷氣（視乎該酒店有否提供），衛星電視、直通國際電話、迷你酒吧，以及風筒 Superior Tourist Class – a high level of comfort, in single, double and twin-bedded rooms with private facilities. Rooms are likely to have air-conditioning (where available) and amenities such as satellite TV, direct-dial telephone, minibars and hairdryers 普通套間 – 不算奢華但整潔舒適的單人房或雙人房（一張雙人床或兩張單人），包含住客私人服務 Tourist Class – clean and comfortable, but not luxurious, in single, double, twin- and triple-bedded rooms with private facilities 學生宿舍/ 青年旅舍/ 宗教團體提供的住宿 – 有獨立的學習用房間，但一般是多人共用的房間，最多十二人一間，內含共用設備。參加者需自行準備毛巾和其他可能需要的日常用品。團體的領導可能會受安排入住數量有限的較小型房間 Student Accommodation / Youth Hostels / Religious Institutes – sometimes individual study rooms, often multi-bedded dormitories of up to 12 sharing, with shared facilities. Groups are required to bring their own towels. A limited number of smaller rooms may be available for group leaders
膳食 Meals	早餐可能是熱食又或凍食，常為自助形式。午餐和晚餐則是包括前菜、主菜和甜品的正式西餐，又或自助餐，提供免費飲用水。其他飲料則有可能收取額外費用。 Breakfast may be hot or cold, often a buffet. Lunches and dinners are two- or three-course meals, or sometimes buffets, with water provided. Other drinks may be purchased by diners individually.
旅遊巴 Coach	除非有特別通知， Unless otherwise stated, the coach is available for your private use throughout the tour. Local regulations on drivers’ hours and rest periods must be observed.
導遊領隊 Courier	讓每個團體都能在經驗豐富的導遊領隊陪同下享受旅程，是ACFEA旅遊顧問政策的主要目的之一。這些領隊的角色是協助整個旅程的運作，確保流程暢順，好讓團體成員能專注於準備演出、接受音樂輔導，並好好享受旅程！ 我們以語言能力和領導才能兩大標準篩選領隊，並會於出發前詳細地告知他們該趟旅程的資料，以及詳盡的應急用聯絡方式。這些領隊受過專業訓練，能時刻保持敏銳，事先疏通各方面事宜，使旅程更流暢。同時，他們亦會負責酒店入住和膳食安排、提醒服務供應方個別成員的飲食和醫療要求，以及和團體各演出場地的負責人聯絡。一路上，如團體成員有任何有關行程安排和緊急事宜的疑問又或投訴，應第一時間先聯絡領隊。 ACFEA Tour Consultant’s policy is for all of our tours to be accompanied by an experienced courier who acts as Tour Manager for your group. Their job is to assist with the smooth running of all operational aspects of the tour, ensuring that you and your staff’s time can be spent on musical and pastoral matters – and of course, enjoying the trip! We select couriers with facilities for language and leadership. They will be fully briefed before departure and will hold a wide range of back-up contact information. During the tour they are encouraged to constantly call ahead to smooth the path for the group on all aspects of its travels. They will assist with hotel check-ins, meals, reminding suppliers of dietary and medical requirements, and will liaise with the responsible people for all your concert venues. During the tour they are your first point of contact should you have any queries about any aspect of your arrangements, including the unlikely events of either a complaint or an emergency. 雖然我們為各團體安排的領隊熟悉旅程中的各個景點，但除非他們本身持有導遊執照，否則不能提供任何觀光導遊服務。 另外，領隊亦沒有責任照顧未滿十八歲的成員，又或維持團體內的秩序。但我們鼓勵各團體事先與領隊分享特定的隊內基本守則，好讓領隊適時為團體工作人員和學員的監護人提供協助。公司守則亦規定，領隊不得在團體工作人員不在場的情況下，與未滿十八歲的成員接觸。 我們深信好的領隊以及領隊與團體之間良好的關係，是一趟旅程成功的關鍵，亦期望各位參加者在旅程結束後能體會到此話當中的意義。 Although our couriers will be familiar with most of the places you are going to visit, they should not be expected to lead guided tours unless they hold the requisite licenses.Our couriers are be responsible for those aged under 18, or for any matters relating to discipline within the group. We would encourage you to share any “house rules” with them in advance so they can help you, your staff and chaperones (if applicable) in such matters. It is Company Policy that are couriers do not make contact with tour participants under the age of 18 without your own staff in attendance. We believe strongly that a good courier and a good working relationship between courier and tour leader can add immensely to the success of a tour. We hope you will happily endorse that view at the conclusion of your trip!
導賞觀光團 Guided Sightseeing Tours	團隊可考慮預約當地導遊以乘搭旅遊巴、步行、又或旅遊巴搭配適量步行的方式遊覽觀光地，但須注意，大部分名勝古蹟的入場費都不包括在導遊預約費內。 Local, professional tour guides may be booked for half-day guided sightseeing tours, by coach, on foot, or a mixture of the two. Entrances to monuments are not included unless specified.